Facebook needs to be investigated

The lack of a solution to the people whose facebook accounts have been locked should be considered to be a criminal act by facebook.

Lets face it. Facebook has proven it cannot be trusted with our personal information. I for one do not feel safe giving them ANY personal information. Not only can they be hacked, its what they do with that information that I object to.

My friend Jack's account is locked. Like me he does not have a text capable telephone because his land line is hooked up to a health monitor. He cannot get text messages at that phone.

He had to borrow a friends phone. He sent them the phone number, they sent him a 6 digit security code. He input the code on the log in page, and then it asked for a photo of him, specifically his face. Jack has NEVER posted a picture of himself on his page. He does NOT want facebook to have that information.  So I guess he is screwed, right? 

Another friend did the same thing. Gave FB his cell phone number, then was asked to upload a pic, then he did.. he was told they would look at it and get back to him. Until then his account is still locked up.


Another friend doesn't even own a phone. He had a choice to make.. Internet or a phone. He chose internet because his son needs it for school.  He has a VOI number on his table, that the school and others can call him on. Yet facebook will not send a code to him at that number.   And what about his son's account?  What if they want a phone number for him? It will be the same as his dad's.

Currently there is no way to contact FB unless you are logged in. But how do you log in if your account is locked?

Facebooks total lack of options for people who got caught up in this thing, whose accounts are still locked out, some going on 2 weeks, should be cause for alarm and should be investigated. Especially since so many places and things are now linked to facebook, such as news sites, business pages, and other things.
 
Also Facebook needs to be investigated because of its misuse and abuse of private information and the hoops it is now forcing people to jump thru to get their accounts back.