HP Printer error "There is a problem with the print head"

 Officejet 6968 less than 2 years old, less than 3 reams of paper ran thru it, 4th set of inks that are less than a month old. And since the last windows 10 update, I am getting an error of  "there is a problem with the print head" with no error code.

HP website says its time to replace the printer.  This means it was JUNK to begin with.  

Not at all happy with HP printers if this is the standard of their quality.